FAQs
Main Exterior Solutions
What is drone building washing?
Drone building washing uses Lucid Bots’ Sherpa cleaning drone to wash the exterior surfaces of commercial and industrial buildings - facades, glass, cladding, and signage - without scaffolding, rope access, or aerial lifts. The drone applies water, soft-wash solution, or controlled pressure while a licensed operator supervises from the ground. The result is a safer, faster, and often more cost-effective clean than traditional methods, with no workers at height. This service provides an innovative approach to commercial window cleaning in Boston, MA and is available across all six New England states.What types of buildings can you wash?
We service office towers, retail centers, warehouses, hotels, parking structures, hospitals, and multi-family residential buildings. The Lucid Bots Sherpa handles both low-rise and mid-rise applications and can work on flat, sloped, and curved facades. In New England, we also regularly service older brick, stone, and granite-clad buildings common throughout Boston, Providence, Hartford, Burlington, and Portland. Our soft-wash approach is well-suited to these historic materials and complements services typically associated with a commercial pressure washer in Boston, MA. Note that buildings near major airports (Logan, TF Green, Bradley, Manchester-Boston, Burlington, Portland Jetport) require FAA airspace authorization before we fly, which we handle as part of our pre-job planning.How is this different from traditional window or facade cleaning?
Traditional methods rely on suspended access equipment - scaffolding, rope descent systems, or boom lifts - which are slower, more expensive, and put workers at significant height risk. Drone washing eliminates worker exposure to elevation, cuts setup and teardown time dramatically, and can access areas that are difficult or impossible for conventional equipment. In New England specifically, where narrow streets, dense urban footprints, and historic district restrictions often make scaffolding impractical, drones offer a particularly efficient alternative for commercial window cleaning in Boston, MA.Are your drone operators licensed and insured?
Yes. All operators hold FAA Part 107 Remote Pilot Certificates - the federal commercial drone credential required to fly for business purposes in any U.S. state. This is the governing standard across Massachusetts, Connecticut, Rhode Island, New Hampshire, Vermont, and Maine. None of these six states has enacted additional commercial drone licensing requirements beyond the federal Part 107. Main Exterior Solutions also carries commercial drone liability insurance, general liability coverage, and workers’ compensation. All documentation is available upon request before any job begins, providing the same level of professionalism clients expect from a commercial pressure washer in Boston, MA.Do you need special airspace authorization to operate near buildings?
It depends on the location, and New England has some of the most complex controlled airspace in the country. Buildings near major airports throughout the region often require FAA airspace authorization before operations can begin. We manage all airspace coordination as part of our pre-job planning process at no extra charge to you, helping ensure projects such as commercial window cleaning in Boston, MA are completed in compliance with all applicable regulations.Is the surrounding area safe during a wash?
Yes. We establish a safety perimeter before each job to keep pedestrians, vehicles, and bystanders clear of the work zone. Overspray is minimized through precise nozzle control, and we coordinate with building management on scheduling to avoid peak occupancy periods when possible. Our team reviews site-specific risks - including street-level pedestrian traffic, adjacent property owners, and any local right-of-way requirements - prior to every job. In dense urban areas like downtown Boston, Providence, or Hartford, we work closely with property management teams on access logistics and any required notifications to neighboring tenants, much like the planning required for a commercial pressure washer in Boston, MA.How is pricing determined?
Pricing is based on total cleanable surface area (square footage), building height, facade material, level of soiling, and site complexity. We provide flat-rate quotes after an initial site assessment - there are no surprise charges for mobilization or standard setup. Jobs in dense urban areas (downtown Boston, Providence waterfront, Hartford, Portland Old Port) may carry a modest complexity adjustment to account for tighter safety perimeters, parking logistics, or extended LAANC coordination requirements. Contact us for a free estimate for commercial window cleaning in Boston, MA.How far in advance do I need to book?
We recommend booking at least 2-3 weeks in advance for standard jobs. Projects near major airports - particularly Logan (BOS), TF Green (PVD), or Bradley (BDL) - may require LAANC “further coordination” requests for altitudes above pre-approved ceilings, which can take additional processing time. For those jobs, 4-6 weeks of lead time is recommended. Multi-day or complex projects with specific airspace or site access requirements may also need the longer lead time. We do our best to accommodate urgent requests when our schedule permits, including projects similar to those requiring a commercial pressure washer in Boston, MA.Do you offer recurring maintenance contracts?
Yes. We offer quarterly, semi-annual, and annual maintenance programs at discounted rates compared to one-time service pricing. Recurring contracts include priority scheduling and a dedicated account contact. These programs are especially popular with property management companies and building owners managing multiple assets across the region. For clients with properties in multiple New England states, we can coordinate a single contract that covers all locations and handles any varying airspace authorization requirements across states. This makes recurring commercial window cleaning in Boston, MA and throughout New England simple and efficient to manage.

